Overview You are getting a message This site can't be reached when attempting to access the UAT site for ISTA services. Information Please raise a support ticket with us (if not already done) with t...
Overview You want the credentials for the Aurea CIS UAT databases for your company (eg: AEP Energy). Information UAT databases are only for internal use and hence, access to these databases cannot be ...
Overview You are unable to see a particular table in the replication database/schema (raes_<companyName>). Solution It is likely that this particular table does not exist in the replication database...
Overview You inquire how to interpret the distinct values (IDR, NIDR, NULL) for the column MeterTypeCode in the Load Profile table in Aurea. Information As per the Load Profiling Guide (ERCOT), the...
Overview You may notice changes to a replicated table while auditing and would want more information on the change. Since the replication source tables are present at Aurea, support would be able to g...