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CIS Reports
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Popular in CIS Reports
Calculating Invoice Adjustments for a Customer After Re-Rating the Account
How To Find For Whom Contract Renewal Letters Were Sent or Not Sent From List of Customers
How to Get List Of Active Customers With Positive Balance Age & Negative Due Balance For A State
Get Customer Count & Revenue Per Product For Specified Period
Providing PA completed enrollments for a date range
CIS Customer Account - General
Articles
Popular in CIS Customer Account - General
Why MVI transactions are not being sent to the utility?
Pulling usage for accounts for specific date range
Update service dates to same date for account
Updating account status to Enrollment Cancelled
Waiving/Reversing disconnect fee for accounts
CIS Customer Account - Enrollment
Articles
Popular in CIS Customer Account - Enrollment
Generate Welcome Letter For A Customer
Spark - How customer obtained a different rate from rate sent in enrollment?
Spark - Why accounts are stuck at Enrollment Processing status in Aurea?
"No Questions Returned from Identity Check" Error seen for New Enrollments
Enrollment Requests Sent as Priority Move-In
CIS Infrastructure
Articles
Popular in CIS Infrastructure
Requesting Information on Changes in Replicated Tables
How to interpret column MeterTypeCode in Load Profile table?
Why a table cannot be seen in replication database?
Provide Credentials for Aurea CIS UAT Databases
Handling ISTA services down for UA environment
CIS API and Webservices
Articles
Popular in CIS API and Webservices
Stream - Why web enrollments are failing when sending LDC Number with space?