Overview

When a customer has a debt, you may want to add an NSF (Non-Sufficient Funds) banner to its account. It looks like on the picture below of the customer record:

Solution

To have the NSF banner added to an account, please create a support ticket and inform:

• Customer number or ID
• The warning text to be displayed on the banner

As soon as the support team adds the banner, they will let you know.

<supportagent>

Run the following script in the database to create the banner, replacing the variables in the VALUES clause with the actual values:

INSERT INTO dbo.accountwarning (CustID, WarningText, WarningActive, WarningCreateDate, createdByUserID) 
VALUES (@custID, @warningText, TRUE, @warningCreateDate, @createdByUserID)

</supportagent>

Testing

After the support team fulfills your request, open the customer service record to see the banner.

Related Articles

• Removing an NSF Banner from a Customer Account
• Obtaining a List of Customers that Have an NSF Banner