Overview

You want to update the plan name of a Product Code.

Solution

Open a support request mentioning:

1. The Product Code for which the plan name needs to be changed.
2. The updated text of the plan name.

<supportagent>

You should have access to the Jump server for performing the below steps:

1. Login to the Jump server 10.185.40.141.
2. Open Microsoft SSMS and connect to aes.cons.com.
3. Select New Query in the top bar.
4. Find the ProductID:

use <Client specific Database>;
select * from Product where ProductCode='<Product Code provided by the client>';

1. Update the Description field for the product found in the previous query:

use <Client specific Database>;
update Product set Description='<client provided update text for plan name>' where ProductID=<Value of ProductID column from the results of the previous query>

</supportagent>