Overview You want to update the status of an account to Enrollment Cancelled. Possibly, service never started on this account due to a pending deposit. Solution You can update the status from the CS...
Overview You want to update the service dates on an account to the same date since service never started on this account due to a pending deposit. Solution You can perform the steps below on the CSR...
Overview You want to get the usage billed for a list of accounts for a particular time period (months) or bill period. Solution Please raise a support ticket mentioning the list of Utility Account N...
Overview You found that no response has been received from the utilities for submitted Move-In (MVI) requests. The MVI for the accounts has not been completed. It appears that transactions have not be...